Absolute Advantage Podcast Episode 190: Learning the Language of Leadership, with Krister Ungerböck

Krister served as CEO of one of the largest family-owned software companies in the world before he retired at age 42. As a global CEO, Krister did business in 40 countries around the world and led hundreds of employees across 8 countries. With truly remarkable employee engagement rates of 99.3%, Krister won five consecutive annual Top Workplace Awards.

Krister Ungerböck is a keynote speaker, CEO coach, and global expert in the Language of Leadership. This podcast originally appeared on Absolute Advantage Podcast with Kelly Hatfield. To listen to the full interview, visit Absolute Advantage Podcast.

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Krister served as CEO of one of the largest family-owned software companies in the world before he retired at age 42. As a global CEO, Krister did business in 40 countries around the world and led hundreds of employees across 8 countries. With truly remarkable employee engagement rates of 99.3%, Krister won five consecutive annual Top Workplace Awards.

As a keynote presenter, Krister’s highly sought and engaging wisdom addresses today’s most pressing topics such as employee engagement, winning the war for talent, retaining high-potential employees, developing leaders, and business growth. He shares the hard-won skills he developed through his time as a CEO, with a particular focus on the importance of emotional intelligence.

Krister’s upcoming book The Language of Leadership: Words to Transform How We Lead, Live and Love offers business leaders a way to learn a powerful new language of leadership that allows them to speak in a more impactful and emotionally intelligent way. Krister’s methods can help maximize employee engagement, productivity, business growth, and talent retention. The Language of Leadership gives business leaders a simple, straight-forward and practical way to become a better boss.

“It’s not what you say, but how you say it.” Think about it, how many times have you heard that expression in your life? Even so, how often do you stop to consider not just your message but how you are communicating it? Are your words being received as you intended them?

My guest for this episode of Absolute Advantage is Krister Ungerböck. Kirster is an award-winning leader, keynote speaker, CEO coach, and a true expert in the Language of Leadership. Kirster believes that one of the most powerful ways we can level up our leadership is through emotional intelligence and in learning to understand how our choice of language impacts and sometimes alters the message we are communicating to our teams. In Krister’s upcoming book The Language of Leadership: Words to Transform How We Lead, Live and Love, he outlines many of the techniques he has used himself to become more aware of his own language and how it impacts those around him, both personally and professionally.

On this episode of Absolute Advantage, Krister shares smart tips and strategies for identifying and altering the language you are using as a leader, and he explains why emotional intelligence and language choice matters so much for employee engagement and morale. He discusses how the language skills he teaches others can be applied to all aspects of our lives, both professionally and personally. And he shares wisdom from his upcoming book on steps we can take to become more conscious of the language we are using in our interactions with others. I hope you learn much from our conversation that you can implement into your own leadership.

Ways to contact Krister Ungerböck:

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NPR Podcast: Applying 'The Language Of Leadership' at Work and at Home

Krister Ungerböck often works with high-profile CEOs, coaching them on best practices when it comes to leadership, communication and employee engagement. But his efforts to help people lead well extend beyond the upper echelons of organizational management and into everyday workplaces as well as family life.

Listen to the radio interview here on National Public Radio

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Krister Ungerböck often works with high-profile CEOs, coaching them on best practices when it comes to leadership, communication and employee engagement. But his efforts to help people lead well extend beyond the upper echelons of organizational management and into everyday workplaces as well as family life.

On Monday’s St. Louis on the Air, St. Louis Public Radio’s Jeremy D. Goodwin talked with Ungerböck as he looked to travel to St. Louis a little later in the week to speak  at the University of Missouri-St. Louis.

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Leaders of Transformation Podcast Episode 244: Krister Ungerböck: Learning The Language Of Leadership

Prior to retiring at age 42, Krister was the award-winning CEO of one of the largest family-owned software companies in the world. His expertise in the Language of Leadership is based upon his unique experience as a global CEO, leading teams in three languages while observing and doing business with executives in over 40 countries, building businesses in six and living in three.

Krister Ungerböck (unger-bahk) is a keynote speaker, CEO Coach, and global expert in The Language of Leadership. This podcast originally appeared on Leaders of Transformation Podcast Episode 244 with Nicole Jansen. To listen to the full interview, visit Leaders of Transformation.

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Prior to retiring at age 42, Krister was the award-winning CEO of one of the largest family-owned software companies in the world. His expertise in the Language of Leadership is based upon his unique experience as a global CEO, leading teams in three languages while observing and doing business with executives in over 40 countries, building businesses in six and living in three. As a corporate keynote speaker, Krister is passionate about sharing the secrets that his team used to win 5 consecutive Top Workplace awards and achieve remarkable employee engagement levels of 99.3%.

On stage, Krister is a keynote speaker, but when he works one-on-one with CEOs and their highest potential executives, he’s more like a speech writer. Krister helps great leaders craft the words they use in high-stakes conversations, the million-dollar conversations that can make their year or their career, as well as the countless other conversations those leaders have every day.

His upcoming book, The Language of Leadership: Words to Transform How We Lead, Live and Love, provides leaders a practical, fill-in-the-blanks approach to learning a powerful new language of leadership that helps leaders speak in a more impactful, emotionally intelligent way and maximize employee engagement, productivity and employee retention.

In his candid conversation with us, Krister shares his defining moment in life and how it reshaped his view of leadership going forward. We explore the use of specific words and phrases and how they can either break trust or foster connection. Krister further explains the language of expertise and why top performers hate it.

Want to transform your business and personal relationships and be a more influential and effective leader? Listen as Krister teaches us the language of leadership.

Key Takeaways

  1. The number one destructor of business value is broken relationships.

  2. Fear shuts down creativity.

  3. Drop the “you should” or at least replace it with “consider”.

  4. Let your words match the intention of your heart.

  5. In order to get an enthusiastic YES you have to give people permission to say NO.

  6. We listen for people’s needs, not their words.

  7. Top performers hate to be lead with the language of expertise.

  8. Are you leading with questions or following with answers?

  9. Build employee engagement by building better bosses.

Resources

https://www.krister.com/lot

  • The Language of Leadership: Words to Transform How We Lead, Live and Love (October 2019)

  • Download deleted chapters in advance of book release

  • Become a beta-reader and provide feedback for the book

Connect With Krister Ungerböck

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Culture Eats Strategy Podcast Episode 019: The Language of Leadership Leading the Way Through Language

Language transforms. It has the power to change the way organizations think and act. Today, award-winning CEO Krister Ungerböck discusses the language of leadership and how to wield it beginning with the 10-day talking diet. This podcast originally appeared on Culture Eats Strategy Podcast Episode 019 with Jaime Jay.

Language transforms. It has the power to change the way organizations think and act. Today, award-winning CEO Krister Ungerböck discusses the language of leadership and how to wield it beginning with the 10-day talking diet. This podcast originally appeared on Culture Eats Strategy Podcast Episode 019 with Jaime Jay. To listen to the full interview, visit Culture Eats Strategy.

“By changing our words, we can change our thoughts. And if we change our thoughts, then we can change our hearts from the outside in.” – Krister Ungerböck

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Leading the Way Through Language

Krister has worked with CEOs and executives in over 40 countries. He is a corporate keynote speaker, coach, and global expert in the language for leaders.

He loves sharing the secrets of how his team succeeded. To wit, they have achieved 99.3% of employee engagement. His upcoming book The Language of Leadership: Words to Transform How We Lead, Live and Love is coming this spring.

Breaking the Barrier

Krister once led a large family-owned software company. During his term as CEO, he conducted a three-day workshop in France educating people how to use their product. There was one challenge — language.

“My heart was at the right place but my words were not.” – Krister Ungerbock on the language barrier

His French was terrible. Their second customer, the host of the Cannes Film Festival, said they couldn’t work with him because of it. So, he immediately went to train with a business French teacher.

A Language That Transforms 

How do you learn a new language? According to Krister, it requires thinking through the words first and then saying it. The same applies when learning to communicate as a leader.

“You can’t think your way into a new way of acting, but you can act your way into a new way of thinking.” – Habitat for Humanity Founder

Leaders first become aware of the words they want to use and then translate it. The easiest way to achieving change through words is by speaking differently. This realization gave birth to the language of leadership.

Download and listen to The Language of Leadership to learn more. Remember to let Krister know you heard about him on Culture Eats Strategy with Jaime Jay!

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